Use the power of Data Cloud to drive experiences across the Customer 360

Automate Business Processes with Prompts and Predictive AI

Increase lead conversion using Salesforce predictive AI, generative AI, and flows. Automatically qualify leads based on their predicted likelihood to convert. For high-yield opportunities, generate an email to reps that summarizes lead information and suggests messages to use when contacting them.

Learn More:

Help: Einstein Predictive AI - https://help.salesforce.com/s/articleView?id=sf.c360_a_ai_predictive.htm

Help: Use Real-Time Predictions in Flow Builder - https://help.salesforce.com/s/articleView?id=sf.c360_a_ai_flow_builder_predictions.htm

Help: Prompt Builder - https://help.salesforce.com/s/articleView?id=sf.prompt_builder_about.htm

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